Terms of Service

1. Services covered

Solar Window Tints provides rear-window automotive tinting with workshop drop-off or free local collection and return, tint removal, and on-site home and commercial window film across its stated service areas. The exact work is the service confirmed in writing by WhatsApp, email or quote.

2. Estimates, quotes and prices

Vehicle prices shown online are guide prices and the final price depends on the vehicle, film tier, existing film and agreed work. Tint removal is quoted after inspection.

The home and commercial calculator uses 50 EUR/m² based on the dimensions entered in centimetres. It is an estimate, not a final survey. The written quote may account for film choice, glazing suitability, access, preparation, minimum visit requirements and other agreed work. We will explain and agree any change before starting.

3. Booking and contract formation

A booking is confirmed when we accept the requested service, price or pricing basis, location and appointment details by WhatsApp or email. Please check the confirmation and tell us promptly if anything is wrong.

4. Workshop drop-off, vehicle collection and preparation

For automotive work, the vehicle must be roadworthy and insured. You may deliver it to our workshop by appointment, or use free local collection and return when the agreed address is within our confirmed collection area. Availability is confirmed when booking. Remove personal belongings and valuables before handing over the vehicle.

For home or commercial work, the customer must provide safe, lawful access to the agreed glazing and disclose known defects, specialist coatings, laminated or toughened glass, sealed units and access restrictions. Unsafe or unsuitable work may be paused or declined.

Glass must be free from existing tint film, stickers and other obstructions unless removal was included in your quote. If unquoted removal is needed, we will discuss any additional charge before proceeding.

5. Changes, cancellation and withdrawal rights

Contact us as early as possible if you need to change or cancel an appointment. We will try to rearrange it. Reasonable costs already incurred for agreed special-order materials or work already started may be payable where permitted by law and explained to you.

Where a consumer contract made at distance or away from business premises carries a statutory withdrawal right, the applicable legal period is normally 14 days. If you expressly ask us to start during that period, you may have to pay a proportionate amount for work performed; after the service is fully performed, the withdrawal right may be lost where the law allows and you have given the required acknowledgement.

6. Film selection and legal suitability

Film shade and product selection must be agreed before installation and remain subject to legal requirements and suitability for the glass. The automotive options offered online are 20% and 5% rear-window films. We may decline a requested product where it is unsuitable or unlawful.

7. Installation finish and curing

Film requires a curing period. Temporary haze, moisture pockets or small water bubbles can be normal while it dries and are not by themselves defects. Curing time depends on film, glass and weather. Follow the aftercare instructions and allow us a reasonable opportunity to inspect any concern.

8. Payment

Payment is due when the agreed work is completed unless the written quote says otherwise. The available payment method is confirmed when booking. Business customers remain responsible for payment under the agreed quote or contract terms.

9. Warranty and complaints

Comfort (ATR) automotive film has a 10-year warranty and Premium (LATI) ceramic automotive film has a 15-year warranty, subject to the Warranty page. Home and commercial film warranty periods vary by product and glazing and are confirmed in the written quote or installation record. Contact us promptly with photographs and booking details so we can inspect and resolve a complaint.

10. Responsibility and consumer rights

We are responsible for providing the agreed service with reasonable care and skill. We are not responsible for loss or damage caused by inaccurate information, hidden or pre-existing defects, normal curing effects, improper aftercare, unauthorised alterations or events outside our reasonable control, except where the law provides otherwise.

Nothing in these terms excludes or limits liability where it cannot lawfully be excluded, or restricts your statutory rights as a consumer.

11. Automotive documentation

Our advertised automotive service covers rear-window tinting using certified and homologated film. We provide the corresponding installation certificate for the vehicle documentation and ITV requirements applicable to the installation.

12. Applicable law, contact and changes

These terms are governed by Spanish law, while any mandatory consumer protections and jurisdiction rules continue to apply. Questions or complaints can be sent to [email protected] or +34 624 614 665. We may update these terms for future bookings; the version agreed when your booking was confirmed applies to that booking.